ORDERING INFORMATION


ADDRESS & TELEPHONE NUMBER

Racksource, Inc.
No.583-1, Sec. 2, Jhongyuan Rd., Longtan Township, Taoyuan County 325, Taiwan (R.O.C.)

Tel: (886)-03-4116555

Fax: (886)-03-4116490


PAYMENT OPTIONS

Bank Wire / ATM Transfer: You may pay by Bank Wire or ATM Transfer drawn on a U.S. bank.


RACKSOURCE LIMITED WARRANTY INFORMATION

RackSource warrants all merchandise against defects in material or workmanship for a period of (1) one year from date of purchase unless
otherwise stated. Longer and/or broader warranties may be provided by the manufacturer of a particular product. Defective items must be shipped prepaid. This warranty shall not apply to any item where defects have been caused by improper customer assembly, failure by customer to follow instructions, product modification, negligent or improper operation.

Server Products - Cserver, RServer and CTServer come with
One (1) Yeas Warranty (Parts & Labor). Please see the RackSource Warranty Replacement Program.

Special Note: CServer, RServer and CTServer purchased before
September 16, 2002 come with 2 Years Warranty. (Parts & Labor).


Component Products
- Memory Modules, Rackmount Chassis & Accessories,
Power Supplies and RLK units come with (1) Year Warranty (Parts & Labor).
Please see RackSource Replacement Program.


LIMITATION OF LIABILITY

RackSource's liability shall be limited to the repair or replacement of defective products in accordance with the RackSource limited warranty. RackSource shall not be liable for any incidental, special or consequential damages for breach of any warranty, expressed or implied, directly or indirectly arising out of RackSource's sale of merchandise, including any failure to deliver any merchandise, or arising out of customer's installation or use, whether proper or improper, of the product, separately or in combination with other equipment, or from any other cause. Products sold by RackSource are not authorized for use as critical components in life support devices or
systems.


INTERNATIONAL ORDERS

All foreign orders must be prepaid, wire transfer, drawn in U.S. funds only. Please do
not send cash. RackSource cannot accept letters of credit as a form of payment.

International Shipping & Handling
Shipping is via courier or postal service, depending on your preference, insurance availability, and the size and weight of your package. RackSource will apply actual shipping charges to all foreign orders. All returns that meet postal requirements must be sent prepaid via air parcel post.

1995-2010 RackSource, Inc. . All rights reserved.